Business ProfileforTopTier Roofing LLC

I hired top tier roofing to replace my roof. They showed up to do the work on 8/17/2023. The contracted price was $19,825. I paid $9,000 down. I have not paid the remainder of the balance due to the extent of damage done to my home by their team. They heavily damaged my new $38,000 composite deck, they caused significant damage to my landscaping, the roof has many sections which now need to be redone per other roofers inspections and they heavily damaged my siding with dents from equipment and tar stains streaked all over the house which will not come off with any solution that won’t remove the paint as well. I have significant costs to repair the damage caused by their crew. Top Tier is not willing to work with me to correct these issues. They are not willing to pay for any of the damage done to the deck or siding and are unwilling to honor the “10 year craftsmanship warranty” on the roof that is stated on my signed contract. They have essentially left me on my own to make all required repairs. I have not yet filed the paperwork to take them to court. I feel as though I am entitled to, at the very least, my $9,000 deposit back in order to deal with the roof problems that I now have no warranty to, as well as the extensive and expensive siding and deck problems that did not exist prior to 8/17/2023. Top tier did come back to my house upon my request the day after the job was completed as I called and complained of the damage and at that time, I was told, that they would be willing to pay for the damage caused. They are now not willing to do so, leaving me no choice but to take them to court. I have many photos for evidence but this platform will only allow one to be uploaded